Quickstart Guide

Get started with Staysignal in just a few minutes by following these steps:

Step 1: Customize Your Widget

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Step 1: Customize Your Widget

• Add your brand identity.

• Define cancellation reasons with the exit survey widget.

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Step 2: Connect Your Stripe Environment

• Securely connect Stripe to automate retention offers.

• View the full guide here.

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Step 3: Set Up Email Notifications

Choose the email where you want to receive churn alerts.

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Step 4: Configure Widget Follow-Ups

• Customize how the widget interacts with users.

• Configure cancellation reasons, follow-up questions, and retention offers.

• Choose between discount offers, support options (meetings, calls, emails), and more.

• View the full setup guide here.

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Step 5: Connect Slack

Set up Slack alerts to stay updated on potential churn events.

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Step 6: Integrate your widget

You can find a detailed integration guide here.

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Step 7: Test Your Integration

• Ensure the widget script loads properly.

• Check the browser console for errors.

• Test both class-based and JavaScript-based cancel buttons.

• Verify the onComplete callback is triggered.

• Simulate error scenarios using invalid subscription IDs.

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Step 8: Go Live!

Once testing is complete, launch Staysignal and start reducing churn!